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Refund policy

Effective October 1, 2026

Draft for legal review. This text was prepared as a starting point and is not legal advice. Have a qualified lawyer review it for your company and the countries you operate in before relying on it.

Free trial

Pro starts with a 7-day free trial. Cancel before it ends and you won't be charged.

Refunds

If you're not satisfied, request a full refund within 14 days of any payment, including renewals, and we'll refund it to your original payment method. After 14 days, you can cancel to stop future charges and keep access until the end of the period you paid for. Customers in the EU and UK also have a 14-day right of withdrawal under consumer law.

How to cancel or request a refund

Open the app, tap your account, then Crosstab Pro and "Manage subscription" to change plans, update your card or cancel, or email [email protected] with your account email.

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Crosstab is nonpartisan. Averages, ratings and forecasts are Crosstab's own; each poll is credited to the pollster that ran it.